FTP not working - 500 USER: Operation not permitted

FTP was working yesterday. Today I tried with WS_FTP & FileZilla and both giving same error.

Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.32:21…
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER
Response: 500 USER: Operation not permitted
Error: Could not connect to server
Status: Waiting to retry…

FTP seems to be down at the moment, the admins are working on it. Try again tomorrow.

Yeah, I had the same problem earlier today. I checked about 5 hours ago (before I left to go somewhere) and it was up, but is down again now.

Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD Server (000webhost.com) [::ffff:145.14.145.121]
Command: USER designauthors
Response: 500 USER: Operation not permitted
Error: Could not connect to server

What sort of error is this that keeps me from accessing the files via FTP???

Has anyone here with solution?

Please advise.

I use fireftp. I currently experiencing the same problem.

Is there a way to zip and copy the files of the website to download at once?

can you try FTP login now ?

Ok. Will try it now. Thank you.

Now the FTP works for me.

FTP still seems messed up for me

FTP still not working for me

Site address and log of errors please

This is the complete log:

Mem -- 2,097,151 KB, Virt -- 2,097,024 KB
Started on Wednesday March 29, 2017 at 10:10:AM
Resolving files.000webhost.com...  
Connect socket #1488 to *.*.*.*, port 21...
220 ProFTPD Server (000webhost.com)  
USER user_name
500 USER: Operation not permitted

randommoments.000webhostapp.com

Can you hit edit on FileZilla then try the network configuration and post that log sorry.

Still we are not able to login on FTP.

Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER theteenfashion
Response: 500 USER: Operation not permitted
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD Server (000webhost.com) [::ffff:145.14.145.121]
Command: AUTH TLS
Response: 500 AUTH not understood
Command: AUTH SSL
Response: 500 AUTH not understood
Status: Insecure server, it does not support FTP over TLS.
Command: USER theteenfashion
Response: 500 USER: Operation not permitted
Error: Could not connect to server

Error 500(User: operation not permitted) can be related with:

  • bad username or password
  • website is suspended
  • FTP server cannot get information about user ( can be temporary disturbance )
  • FTP is turned Off in General settings

Can you hit edit on FileZilla then try the network configuration and post that log sorry.